Ushuaia

To mske matters worse, I have just left Ushuaia tonight from the "SHM" party and feel totally let down. After paying for he tickets through ibiza spotlight we went to the event at 5pm, we noticed signs at the bar with dj set times but the shm were not listed just other dj's but the times went all the way to midnight (which is when it shuts). Alarm bells started ringing when we asked staff and apart from them all being rude no one knew what time the shm were due. We left at 1045 just as the last dj on the list started. Still no sign of shm, and after paying to get it and paying to get over to the hotel and extortionate prices for drinks in ushuaia, I think its bloody disgraceful!
 
Are they now not giving tickets at the price when people had paid. This is illegal if you pay with credit card or pay pal you are entering a legal binding contract at both ends let's not let the greedy bastards away with this. I was gutted i hadn't bought any but it would have made no difference. When you think about it you are buying in advance when you don't even know who's playing so you are taking a chance on only one of them being there. you know what probs done us a favour plenty of other options.
RIP ushuaia
 
To mske matters worse, I have just left Ushuaia tonight from the "SHM" party and feel totally let down. After paying for he tickets through ibiza spotlight we went to the event at 5pm, we noticed signs at the bar with dj set times but the shm were not listed just other dj's but the times went all the way to midnight (which is when it shuts). Alarm bells started ringing when we asked staff and apart from them all being rude no one knew what time the shm were due. We left at 1045 just as the last dj on the list started. Still no sign of shm, and after paying to get it and paying to get over to the hotel and extortionate prices for drinks in ushuaia, I think its bloody disgraceful!

Does sound misleading to bill it as SHM if that made you think you'd get the usual tunes from the usual suspects (whether via pre-recorded cd and a DJ booth presence or mixing live) and none of them were there but ... the DJ line-up for today was on the Ibiza Party Calendar. On days SHM members are planned to be there, it says so by listing them, so if they aren't listed then ....

You can get a refund on your tix until very close to the night if you buy through Spotlight and then don't like the line-up I think ?

Alesso (Ingrosso's young prodigy) is a lot better thought of as a DJ by many than the 'main men' and if the musical legend that is Moby was actually there you probably got a far better party than you otherwise might have done. I may have considered going to a party with those two on line-up .. but maybe somewhere else ;) !!

Re the 'attitude' shown by the hotel sucking - no :eek: on that!!!
 
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i can only sincerely apologise. as grego says, we are caught in the middle and are trying to do our best to sort things out.

anyone who's purchased tickets/hotels/cars from us before knows how important our customers are to us. please bear with us.
 
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I think its generally accepted by everybody that its not Spotlights making and you are stuck in a difficult situation.

But when you lye down with dogs.........
 
To mske matters worse, I have just left Ushuaia tonight from the "SHM" party and feel totally let down. After paying for he tickets through ibiza spotlight we went to the event at 5pm, we noticed signs at the bar with dj set times but the shm were not listed just other dj's but the times went all the way to midnight (which is when it shuts). Alarm bells started ringing when we asked staff and apart from them all being rude no one knew what time the shm were due. We left at 1045 just as the last dj on the list started. Still no sign of shm, and after paying to get it and paying to get over to the hotel and extortionate prices for drinks in ushuaia, I think its bloody disgraceful!

Thats disgusting :twisted:

What are the drink prices anyway :?:

This might just be the nail in the coffin for me.....
 
i can only sincerely apologise. as grego says, we are caught in the middle and are trying to do our best to sort things out.

anyone who's purchased tickets/hotels/cars from us before knows how important our customers are to us. please bear with us.

Thanks James but are Spotlight going to e-mail all customer who have forthcoming tickets for this with an update :?: I have not cancelled my tickets as yet as I am waiting to hear to find out if there is going to be any resolution to this (if any)
 
Update as soon as possible this morning. We obviously want to ensure 100% clarity of information before sending.
 
Ushuaia Facebook page now under pressure from irate punters. Looks like they are about to do a u-turn.
 
Which facebook page is it :?: I am having trouble finding the correct facebook page :rolleyes:

Its ok I found it:!: Talk about u turn :lol: From their facebook page:

Dear Swedish House Mafia fans,

Please see this update from the Ushuaia Ibiza Beach Hotel and the SHM management:

Further to the recent email that spoke of additional charges at the door of Ushuaia for the Swedish House Mafia parties, Ushuaia and SHM have decided that all tickets for this party will be honoured at the original purchase price, including early bird tickets purchased for 25€.

We regret any confusion caused by the previous communication and any misunderstandings as a result of it.

Now I just got to put up with the poor service, expensive drinks and the possibility of SHM not acutally turning up :lol:
 
People said months ago what this place will be like,the way they will treat people,the service ect.From drink prices jumpin up hour to hour and some very dodgy rooms from what i read on trip adviser.just hope most spotlighters stayed away and enjoyed ibiza for what it really is and not this place...:x
 
i can only sincerely apologise. as grego says, we are caught in the middle and are trying to do our best to sort things out.

anyone who's purchased tickets/hotels/cars from us before knows how important our customers are to us. please bear with us.

'Course. Everyone knows who the good guys are James.

If I'd bought tickets, I'd cancel and buy something else from Spotlight with the money. Plenty of other options.
 
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