Vinyldreams
Active Member
Yeah hostel is on
I’d say Pikes will shut at 4 then bhs will open 3am
I’d say Pikes will shut at 4 then bhs will open 3am
I wish I could be thereBHS as every year - they just don‘t make much noise about it this time around.
wishing everyone a great halloween party, I‘ll give it a miss this year.
Trail planned?BHS as every year - they just don‘t make much noise about it this time around.
wishing everyone a great halloween party, I‘ll give it a miss this year.
They f***ed up , well he did ..What about sultra.. surely that deserves nil points
They f***ed up , well he did ..
Pikes for me has to go back underground and sort the staff out you ain’t superstars so don’t act like it
Love the place but in a few years it will be like blackpool
Breakfast all looked great but all came out cold every day. None of us could be arsed to moan. Until last day I bit into my sausage and it wasn’t even cooked. When I complained at the end the waitress was to scared to let the chef know. Was a fight to take it off the bill but she did but felt they wasn’t trained well enough to deal with that kind of customer service. Noticed a few of the staff was rude and very hard to get a smile out of. Didn’t spoil our time there though as we loved the setting and style of the hotel.My asks for next year:
1/ Stop squeezing hotel guests for more and more money with increasing minimum days to stay
2/ Give a better discount at the bar for guests
3/ Sort out the security. Shocking this year with a number of our people being questioned about how genuine they were that they were staying in the hotel. We couldn't even get through the courtyard a couple of times from the club and the guy refused to open the door (bring back the AAA cards)
4/ Give an option for breakfast. If it is included, it should be available. Most are cheaper than the bog standard continental anyway, to have to pay for anything else is greedy.
5/ Sort out the 'everything is too much hassle' attitude of some and provide customer service that matches the price.
Breakfast all looked great but all came out cold every day. None of us could be arsed to moan. Until last day I bit into my sausage and it wasn’t even cooked. When I complained at the end the waitress was to scared to let the chef know. Was a fight to take it off the bill but she did but felt they wasn’t trained well enough to deal with that kind of customer service. Noticed a few of the staff was rude and very hard to get a smile out of. Didn’t spoil our time there though as we loved the setting and style of the hotel.
Hopefully for the benefit of the regulars like yourself and for future visitors, Andy and Dawn read this forum and will take note. It would be a crying shame for pikes to lose its appeal just because it can’t employ the right staff.Mate waited one hour and a half for a sausage roll at 9 euro and was cold and undercooked.
We asked for a table for two at breakfast and she said she only had tables for four and turned her back. The staff have gone right downhill the last couple of years.
Having said that, booked for next year already.
Why do you go back?
I ate there on a Saturday night this summer and thought that the standard of the food and the level of service was excellent. No issues whatsoever.Have no idea how they won an award for the restaurant. Sunday Roast was that bad last year we didn't bother this year. Reports from friends who had it this years also said it was poor.