Sorry
@kimajy I probably should have been more specific. I'm not talking about someone swiping out because they have had a bad day. I am talking about something said that severely crosses a line. Last week there was a video posted by a well known paper very similar to that posted on here. In the video 2 men were talking. One was looking for a fight the other was not. he was not being aggressive or personal and at one point he mentioned he was a grown man and a dad. Now the other chap looking for a fight said he was a drug dealer and he would sell crack to the mans kids and ruin there lives. The man still not biting said what are you talking about my daughter is 4 years old. The guy then took it a step further and said he would fiddle with her. At that point the man who was calm throughout smacked the guy on the chin knocked him over and gave him a few kicks. You can't say to a man you are going to sell drugs and fiddle with his 4 year old daughter and not expect a slap. Now I know that is maybe an extreme case but my point was you can't watch a video of a fight and say because one man hit first that he was wrong. You just don't know what the younger guy has said to instigate the reaction of the driver. Of course the driver has a duty to remain professional to customers but what if the kid said something along the lines of the above? In that instance in my opinion he would have every right to hit the guy. Sometimes a line is crossed and in this instance there is no proof to say who was right or wrong.