I have an issue with my printer and my laptop all worked fine and now it seems to have stopped working.
It’s a HP all in one printer now the scanner and the copier work with the laptop but when I print it doesn’t show as a printer being installed.
I have deleted all the drivers and software and re installed them and it looks like it working ( the laptop says new hardware found) but then I keep getting the prompt for the Disk, I don’t have the disk but all is downloaded and installed. I really don’t know why this is doing this.
Even when I tell it to search the internet for updates qand software it find them downloads and still doesn’t work.
I did this a few months ago and it worked fine, had to back up some old files ( which took it past when the files where first installed and deleted them).
Any ideas ?? Thanks xx
It’s a HP all in one printer now the scanner and the copier work with the laptop but when I print it doesn’t show as a printer being installed.
I have deleted all the drivers and software and re installed them and it looks like it working ( the laptop says new hardware found) but then I keep getting the prompt for the Disk, I don’t have the disk but all is downloaded and installed. I really don’t know why this is doing this.
Even when I tell it to search the internet for updates qand software it find them downloads and still doesn’t work.
I did this a few months ago and it worked fine, had to back up some old files ( which took it past when the files where first installed and deleted them).
Any ideas ?? Thanks xx