theonlineguy
New Member
Sort of a long story here, so bare with me.
Ok, so my friend and I from Canada decided that this would finally be the year that we make our way over to Ibiza. For the last past 4 months, we've know that we leave Toronto at 9:50pm on Saturday September 13th, then land in Madrid the following morning at 11:10am (that's with the time change added), then we have a 3 hour layover until 2:00pm, at which time we would have been flying Spanair, arriving in Ibiza at 3:00pm...well, apparently not any longer.
Travelocity.ca, the website we booked our flights with still shows that there is a connecting flight at 2:00pm, however Spaniar.com does not...at least not anymore...but they did when we originally booked.
So, I call up Travelocity and say "Um, so what's going on here...I got this notification saying that we have an itinerary change". The representative on the phone says "Well, the 2pm flight still shows that it's operational". I said "Place me on hold and call Spaniar to confirm this please". After being on hold for 5 minutes, the representative comes back on and says that the flight has been cancelled and wasn't able to give me an explanation why either. "So what's the earliest flight after that?" I ask. He says "Not until 8pm".
So lucky us, we have to sit in the Madrid airport for 9 hours vs 3 hours.
I have no idea if they cancelled this 2:00pm flight because of thier recent tragedy, but it seems very odd that they would cancel a flight like that 3 weeks before we even leave, and that weekend is probably one of the busiest for flights to/from Ibiza with all the closing parties going on, no?
Before I told the representative to book us with that flight I asked "Is there any alternative to switching to another airline that leaves earlier?", but he said "No, and there would be very high penalties if you cancelled a flight and changed airlines".
Just curious to know if anyone else here was scheduled to be on the same flight and now has to enjoy the comfort of metal airport seats for half a day.
Great start so far huh...
Ok, so my friend and I from Canada decided that this would finally be the year that we make our way over to Ibiza. For the last past 4 months, we've know that we leave Toronto at 9:50pm on Saturday September 13th, then land in Madrid the following morning at 11:10am (that's with the time change added), then we have a 3 hour layover until 2:00pm, at which time we would have been flying Spanair, arriving in Ibiza at 3:00pm...well, apparently not any longer.
Travelocity.ca, the website we booked our flights with still shows that there is a connecting flight at 2:00pm, however Spaniar.com does not...at least not anymore...but they did when we originally booked.
So, I call up Travelocity and say "Um, so what's going on here...I got this notification saying that we have an itinerary change". The representative on the phone says "Well, the 2pm flight still shows that it's operational". I said "Place me on hold and call Spaniar to confirm this please". After being on hold for 5 minutes, the representative comes back on and says that the flight has been cancelled and wasn't able to give me an explanation why either. "So what's the earliest flight after that?" I ask. He says "Not until 8pm".
So lucky us, we have to sit in the Madrid airport for 9 hours vs 3 hours.
I have no idea if they cancelled this 2:00pm flight because of thier recent tragedy, but it seems very odd that they would cancel a flight like that 3 weeks before we even leave, and that weekend is probably one of the busiest for flights to/from Ibiza with all the closing parties going on, no?
Before I told the representative to book us with that flight I asked "Is there any alternative to switching to another airline that leaves earlier?", but he said "No, and there would be very high penalties if you cancelled a flight and changed airlines".
Just curious to know if anyone else here was scheduled to be on the same flight and now has to enjoy the comfort of metal airport seats for half a day.
Great start so far huh...