Emma_1983
Active Member
I am absolutely fuming once again with Orange, I did praise them a few weeks back but now I am SO angry 
I have the Samsung G600, had it 2 weeks now from brand new. Not had a problem with it apart from the camera is not great but hey with the trouble I have had with phones recently I dont care. Anyway since Sat I have not been able to hear anyone when making or receiving calls.
I can answer calls, they can hear me, I cant hear them. And the same for making calls - I just cant hear anything.
When I ordered this phone I wanted it in purple but they sent me black - I thought it doesnt matter a phone is a phone after all and I had no phone up until that point.
I phone up today, after a bit of trial and error they cant work out what is wrong with it so agree it needs to be replaced.
All black ones out of stock - but hey there is purple. She says she will check if she can send me a different colour and calls me back.
Calls me back - your not allowed purple it says in the clause/contract/whatever you have to have the same colour. Its been out of stock for 11 days so you may be waiting a while...
So in the meantime I am meant to not be able to use my phone? Pay linerental on a phone that I cant use or hear anyone on? All because I am not allowed a replacement that happens to be purple WHICH I WANTED IN THE FIRST PLACE!!!
I am so god dam annoyed it is untrue.
I called again to moan and spoke to the most sarcastic bloke going.
They keep wanting me to sign up for a different Samsung which I DONT WANT!!!!!
FFS
I have never had so much trouble with phones in my life.

I have the Samsung G600, had it 2 weeks now from brand new. Not had a problem with it apart from the camera is not great but hey with the trouble I have had with phones recently I dont care. Anyway since Sat I have not been able to hear anyone when making or receiving calls.
I can answer calls, they can hear me, I cant hear them. And the same for making calls - I just cant hear anything.
When I ordered this phone I wanted it in purple but they sent me black - I thought it doesnt matter a phone is a phone after all and I had no phone up until that point.
I phone up today, after a bit of trial and error they cant work out what is wrong with it so agree it needs to be replaced.
All black ones out of stock - but hey there is purple. She says she will check if she can send me a different colour and calls me back.
Calls me back - your not allowed purple it says in the clause/contract/whatever you have to have the same colour. Its been out of stock for 11 days so you may be waiting a while...
So in the meantime I am meant to not be able to use my phone? Pay linerental on a phone that I cant use or hear anyone on? All because I am not allowed a replacement that happens to be purple WHICH I WANTED IN THE FIRST PLACE!!!
I am so god dam annoyed it is untrue.
I called again to moan and spoke to the most sarcastic bloke going.
They keep wanting me to sign up for a different Samsung which I DONT WANT!!!!!
FFS







I have never had so much trouble with phones in my life.