For a phone based role company, my office are rediculous with office calls!
This is my personal favourite - the Hold Music Challenge:
http://www.facebook.com/photo.php?v=440337386001605
Today we had ring up our favourite bookie, steve @ William Hill, to enquire about some custom bets - who would be the next celebrity of popular culture fame to help police with their enquiries? He wouldn't let us bet on it but we did get him to voice his opinions on various famous people and the likelihood that they like children more than legally allowed.