Charliergen
New Member
Hi all,
till this year I used e-ticket service of Pacha. Service was fantastic and if anything happened like change the day or refund money I got a quick and efficient reply. But this year Pacha changed to Ticketmaster and everything went to hell. Airline changed my coming date but Pacha did not want to change or refund the paid money. It took days till I could speak from someone at Pacha or Ticketmaster. And when I could, that was a girl from the call center she almost could not speak english. I said myself 'ok, do not get nervous, it's holidays'. So I bought a David Guetta ticket and try to solve my problem with the previous ticket once landing at the island. And after to spent almost 100 euros I received an email saying 'they could not guarantee at the given date of Guetta' show I bought that David Guetta will really be able to perform cause probably he will be elsewhere promoting a new record or perfoming elsewhere but in Pacha...'
Is that serious ?
From now on just spent money with Spotlight service !
Love for everyone
Charlie
till this year I used e-ticket service of Pacha. Service was fantastic and if anything happened like change the day or refund money I got a quick and efficient reply. But this year Pacha changed to Ticketmaster and everything went to hell. Airline changed my coming date but Pacha did not want to change or refund the paid money. It took days till I could speak from someone at Pacha or Ticketmaster. And when I could, that was a girl from the call center she almost could not speak english. I said myself 'ok, do not get nervous, it's holidays'. So I bought a David Guetta ticket and try to solve my problem with the previous ticket once landing at the island. And after to spent almost 100 euros I received an email saying 'they could not guarantee at the given date of Guetta' show I bought that David Guetta will really be able to perform cause probably he will be elsewhere promoting a new record or perfoming elsewhere but in Pacha...'
Is that serious ?
From now on just spent money with Spotlight service !
Love for everyone
Charlie