having recenty stayed at the sanfora here is my review which i wrote on tripadvisor holiday reveiws website
we have just returned from a two week stay at the sanfora in san antonio, ibiza. The hotel itself is nice. The reception area is 24hour and is clean and tidy and the snack restaurant and bar is joined onto this area and is just separated by a glass wall which is abit strange but nicely decorated and good size. There is a intenet service in one room and a lounge area is a good size. Rooms are quite bassic but clean and of a good size. The bathroom has a full size bath and a powerfull shower and water was always very hot. Maid service was daily and they always did a good job of keeping the whole hotel very clean. The pool area was nice a average sized pool also a kids pool and sunlougers and seating areas. All in all we were pleased with the hotel although it was the guests which were the problem. We were aware that san antonio had a lively reputation and we were expecting abit of rowdy behaviour but this was just somthing else. At the end of the day when the pool was empty the amount of rubbish guests had left around it was discusting. Empty vodka and beer bottles, wrappers, food and all sorts there was plenty of bins around the pool but they couldnt be bothered to use them. Then on about our fourth day we went to sit out on our balcony in the morning. When we opened our balconly door the smell of cannabis was so strong that we couldnt sit out there and after only having the balcony door open a fue minuets our room stank of it! My partner went down to reception to complain and a member of staff said they would deal with the problem but a hour later when we walked down the stairwell on the fourth floor the smell of it was still there. The next day just before going to breakfast my partner was on the balcony and looked across to see a another male guest on his balcony snorting cocaine! It was 8 oclock in the morning! in the space of half an hour he had snorted 3 lines of cocanie. Just the sight we wanted to be greeted with first thing in the morning! Through out our whole stay the amount of drug use that took place in the hotel was appauling. Every day we would witness groups of lads on their balconys hoovering up alot of the drug and their blatant lack of discreetness about it was shocking. They were more than aware they could be seen and they just didnt care and convosation about drugs in the hotel was always taking place and could often be heard. One time in the middle of the night one guest could be heard shouting to another about how much drugs they wanted and asking when a dealer would arrive. They were arranging for drug dealers to come onto the hotel premises! Another incedent was that one night before going out me and my partner went to use the lift to find someone had urinated in it. By this point i had just about had enough of the appauling behavior that was going on here so i went to complain to reception. The member of staff that i complained to was so unconcerned i had to show him it in the lift and all he could say was and i quoat "its not my problem, i dont want to clean it up, im not cleaning it up and i am not the cleaner." Now i dont care whos the cleaner that is the most discussting thing i have ever had to experience in a hotel and i would not expect anyone to have to experience that and even worse have to put up with a member of staff that could not care less. we had payed to stay there and had not payed to put up with urine in a lift and sadly the poor cleaners that have to clean up all the rest of the filth that the guests make also had to clean that up too but not untill THE NEXT MORNING! as there are no cleaners that work at night and no other members of staff would clean it as they dont belive its their job! Another thing was that through out the stay the amount af noise made in the night made it difficult to sleep. Shouting, screaming and constant door banging. My partner found it so hard to sleep that in the second week he had to buy sleeping tablets.
The sanfora could be a lovely hotel as the building is nice its in a good location and its clean and maybe out of season it could be quieter but i would not risk staying here again to find that out and the fact the staffs attitude is just to turn a blind eye to it all is just dreadfull.
