anyone work in local govt?

D

djchewie

Active Member
My boss has just come back from "presenting" to our local council for an project, and was treated like an absolute mug by a Councillor.

in a nutshell, even b4 the guy saw any of the work, listened to our proposals, he stormed out huffing and puffing saying "its not what I wanted".

the work we did answered the written brief we recieved. it was a public infomation campaign for the local authority Clean up hotline, the aim of which was to get local people involved and interested to call this number and get Dumped rubbish, graffitti etc cleaned up by a dedicated team to make the area looking nice and tidy.

now... do we file a formal complaint or not?
 
EAch local authority, district or county council is required to have an official complaints procedure which should be on their website, this requires every complaint to be fairly dealt with and if you thinks there has been an maladministration then the local authority ombudsman will get involved....however this scheme is intended for members of teh public who are aggreived at how their council has treat them.

You could try writing a letter to the 'monitoring officer' of the council. this person is responsible for ensuring that the council follows due legal processes and will also address complaints about councillors, the council will have a standards committee which will review councillor complaints and take any necessary action.

Councillors are renound for being totally unproffessional and ignorant (well the ones i know after working in local government for 15 years are), they do tend to shoot from hip!!. You could try writing to the leader of the council who is the 'top'councillor and explain your complaint..at the end of the day if you company has put a great of effort into putting the presentation together then you deserve a little more respect :?

At the end of the day, the councillor is just a democratically elected member of the public..he is not a member of staff..it might be a good idea to actually write to the head of the department who is dealing with the work you are intending to do
 
lcoverdale said:
At the end of the day, the councillor is just a democratically elected member of the public..he is not a member of staff..it might be a good idea to actually write to the head of the department who is dealing with the work you are intending to do
Click to expand...

too funking right!

the brief was one which we spent 3 times as much time on, as it was an interesting one. yet tosser saw glimpse of one board, and because it wasnt what wasnt in his head, he went red on stormed out, before my boss even started going through the work!!

feel sorry for the 2 guys working for him, by all accounts they were bricking it, but they love what we did, and i think will be on the case.
 
unfortunately a lot of councillors seem to let power go to their heads, although they will have an input into the decision making process, the real decisions are made by the department managers who will made recommendations for approval to the councilllors via the council meeting.

The only thing you need to consider is that if you make the complaint formal you may rub the councillor up the wrong way who will then try and ensure that you are excluded for whatever reasons..

Best way is to be polite and write to the head saying, ...' unfortunately we did not get the change to fully demonstate our presentation to you on the blah blah..we would welcome the opportunity to discuss the project in fuller detail in order that you can make an informed decision on the suitability of our work......blahh blayh :lol:
 
You get this kind of treat from main private advertisers.
Chewie don't attempt to work for any car brands cos you will kill yourself
 
silvia said:
You get this kind of treat from main private advertisers.
Chewie don't attempt to work for any car brands cos you will kill yourself
Click to expand...

thing is the people we were dealing with as a point of contact are cool as.

for someone who is in an elected position, and one in which theyre spending peoples taxes, to storm out of a meeting room before anything of consequence was even said, is downright rude!
 
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